If you get an error that says, “the software that powers video calling is temporarily unavailable,” you can:

  • Restart your browser.
    Close all windows and quit your browser. Then open it and try video calling again.
  • Set up video calling on a different browser.
    Just open another supported browser and then follow the simple steps toset up video calling there.
  • Try setting up video calling again, in the same browser you were using:

    Use this link to reinstall video calling.

    You can also take the following steps to remove video calling from your computer:

    For WINDOWS:
    1. Go to the Control Panel.
    2. Select Programs and Features.
    3. Choose “Facebook Video Calling Plugin” from the list of programs and click Uninstall.

    For MAC OS X:
    1. In the Finder, go to your Home directory (labeled with a house icon and your username).
    2. Open the “Library” folder.
    3. Open the “Internet Plug-Ins” folder.
    4. Delete the FacebookVideoCalling.bundle file.

    Then follow the simple steps to set up video calling.

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